Why am I receiving more / fewer #OhmHours than before?

First things first: did you know you can adjust when you get #OhmHours? Read more below to select your #OhmHour Timing.

Secondly, you can expect an #OhmHour about every week or two. During the summer months, you can expect that number to increase to around 1 or 2 #OhmHours a week. As the weather cools in the fall and winter, expect to have fewer #OhmHours.


How do I adjust when I get #OhmHours?

On your settings page you can adjust your "#OhmHour Timing." We wont include you in any #OhmHours that happen during hours you haven't selected, but remember, keeping yourself open to more #OhmHours means more opportunity for money in the bank (or PayPal)!

If you haven't received #OhmHours for a while, first check your "#OhmHour Timing" settings to make sure you're opted into #OhmHours during our peak times of 4-9 PM. Read more about how we determine when #OhmHours happen here.


Can I opt out of #OhmHours?

Yup! You can opt out of an upcoming #OhmHour before it starts. Opting out means you we won't count on you to use less energy. You won't lose points if you don't beat your forecast, but you also won't get any if you do. Opting out also breaks any streak you might have going, so be careful to only opt out when you really need to.


Can I get notified for #OhmHours?

You can choose to receive your notifications via email, text message, or both by visiting the settings page. Here, you can also add more phones so other members of your household can receive #OhmHour notifications as well.

In the middle of the page you will find the #OhmHour notification section which allows you to turn on / off  mobile text message, email, and app push notification for #OhmHours.

You will generally be notified a full day before an #OhmHour and again just before the #OhmHour starts. In some instances when the grid is unexpectedly stressed, the initial notification may be sent shortly before the event starts. 


Can I plan to just have #OhmHours when I'm not usually home?

The grid needs your help most at peak times, which happens to be during the evenings, when most people are home and using lots of energy, so we offer #OhmHours around those times. You can expect #OhmHours most commonly between 4pm and 9pm. 


What should I do during an #OhmHour?

Great question! Our community has come up with some great suggestions, which we've gathered in our blog post 61 Ways To Spend an #OhmHour. Take a look for some inspiration!


How do I automate my #OhmHours?

If you have smart devices (like TP-Links and smart thermostats) in your home you can automatically participate in #OhmHours without even knowing they're happening! Toggle the little button in the lower left to off, and we'll send #OhmHours your way, turn off (and then on!) any devices connected to your plugs and thermostat, without even bothering you about the #OhmHour itself. Visit your devices page for more info.


Why am I receiving more / fewer #OhmHours than before?

You can expect an #OhmHour about every week or two. During the summer months, you can expect that number to increase to around 1 or 2 #OhmHours a week. As the weather cools in the fall and winter, expect to have fewer #OhmHours.

Have questions about how #OhmHours with a Buddy work?

Read more here.

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